Job Description

Location: No Campus - Vista, CA

Salary: $70,000 - $90,000

52 Weeks

OUR STORY

Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at

Under general direction, is responsible for the direct supervision of Center Directors in assigned areas for MAAC’s Child Development Program (CDP). Manages, oversees, organizes, supervises and monitors Head Start and Early Head Start (EHS) and State Blended program options, monitors and ensures center compliance with Title 22 state licensing requirements, Quality Preschool Initiative (QPI) requirements, state and federal performance standards, Head Start/EHS service area plans and policies and procedures.  The incumbent will also ensure compliance with human resources policies and procedures and labor contract provisions, and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

The Area Manager is responsible for managing and participating in the work of staff engaged in providing Head Start, Early Head Start, State Preschool, QPI and other educational child development services that enhance the MAAC CDP/Head Start’s mission and program functions, procedures and processes.  The incumbent coordinates with program and MAAC supervisory and management staff; provides daily operational guidance and oversight to center directors and works with staff to ensure appropriate support for all CDP programs and functions as well as effective, efficient and safe working environments.  The Area Manager is distinguished from other CDP Program Managers in that the latter class manages, supervises and integrates activities and programs of an assigned service area in education, social services, health services, disabilities/special needs, mental health and parent involvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Provides technical support and assistance through monitoring and ensuring compliance with state licensing requirements, State regulations, federal performance standards and all other contract and related services provided by the CDP
• Conduct individual conferences quarterly, and evaluates designated staff on performance annually or as needed per agency policies and procedures                                    
• Conducts site and quality assurance visits and regularly consults with and provides direction to Center Directors on quality assurance, planning, safety, employee relations and parent involvement issues
• Regularly inspects centers for proper safety, health, fire and occupancy violations and takes action to ensure clearances, permits and licenses remain in force
• Communicates and assists with liaison activities with partners
• Works with center directors, teachers and other managers to develop plans for children with behavioral concerns; provides guidance to staff on identifying behavioral or learning problems per written policy; supports methods of modifying inappropriate behavior and encouraging positive learning; meets with parents to discuss child behavioral issues and concerns.
• Collaborates with CDP Managers, Supervisors, Coordinators and Specialists in providing training and technical assistance to center staff
• Assists management team in the development of the agency’s master calendar, strategic plans, training plans for staff and parents and participates in committee work as assigned
• Interviews and recommends the hiring of center staff, in accordance with MAAC agency policies and procedures
• Coaches, counsels, and mentors subordinate staff to improve performance and participates in and assists center directors in the progressive discipline process in accordance with agency policy up to and including recommendation of suspension and termination
• Recommends purchases of instructional materials and teaching aids such as books, toys, and games designed to stimulate learning as authorized by the education manager in the program approved budget
• Assists in obtaining substitute teachers as necessary
• May be required to work occasional evenings and weekends; performs other related duties as assigned

QUALIFICATIONS AND SKILLS

Knowledge of:

• Principles and Practices of Management and Supervision
• Intermediate understanding of principles and concepts in Human Resources
• Standard American English, including grammar, spelling, punctuation, capitalization and word usage. 
• Modern office procedures and practices.
• Read, understand and explain policy and procedures.
• Record-keeping practices, legal requirements and electronic records storage systems 

Ability to:

• Plan, organize, estimate, coordinate, assign, review and evaluate the work of others.
• Coordinate work assignments with center managers and outside agencies.
• Operate a computer terminal and computer using word processing, spreadsheet and other business software.
• Organize, set priorities and exercise sound, expert independent judgment within area of responsibility.
• Interpret, apply, explain and reach sound decisions in accordance with MAAC and division policies and procedures and labor contract provisions.
• Communicate clearly and effectively orally and in writing.
• Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials.
• Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.
• Establish and maintain effective working relationships with management, center directors, teachers, staff, parents, consultants, representatives of other agencies and others encountered in the course of work.

EDUCATION/EXPERIENCE/CERTIFICATION

• Bachelor’s Degree from a four-year accredited college or university in Child Development, Human Resources Management, or a closely related field
• Three (3) to five (5) years of progressively responsible and successful management and/or supervisory experience in a child development leadership position
• A current CA Child Development Program Director permit
• Experience with State and Head Start programs management/development preferred 
• Bilingual (English/Spanish) speaking, reading and writing preferred

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions
Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers
Identifies and takes advantage of opportunities for personal and professional development
Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines
Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems
Follows rules, regulations, and policies; positively contributes to implementing changes
Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

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