Job Description
Position Summary:
Serves as the subject matter expert and provides HR service and support to employees and managers on various topics such as engagement and retention, benefits, leaves, and resolves any is sues that may arise to include conducting investigation s. Administers human resources policies and procedures, collects and maintains HR data related to benefits, training, turnover , etc. to help make recommendations for improvement; and processes paperwork for functional areas according to established procedures.
Supervision:
This position does not have direct reports.
| Essential Functions: | % of Time | Essential/ Non-essential |
| Employee Relations Fosters a work environment in which people will choose to be motivated, contributing, and happy to include: - Trains, coaches, and supports people managers toward ensuring the employer-employee relationship is one of reciprocal value
- Monitors and analyzes the employer-employee relationship through surveys, conversations, and other data, prepares reports and analytics to support positive employee relations, and recommends positive employee relations solutions
- Provides guidance and support to people managers in the performance management of their teams
- Resolves workplace disputes, and conducts formal investigations into complaints when warranted
- Ensures that relations with employees comply with applicable federal, state, and local laws and regulations, and ADOR Personnel Policies
| 20% | E 1, 2, 3, 4, 5 |
| Leave & ADA Administration Administers employee leaves (FMLA, LOA, Jury duty, bereavement, etc) in accordance with policies, operational standard work, working with employees managers and payroll. | 15% | E 1, 2, 3, 5 |
| Policy Interpretation/Administration - Proposes, drafts, implements, interprets, trains, and reviews personnel policies and procedures, human resources guidelines
- Responds to employee and manager requests related to policy interpretation
- Tracks maintains awareness of past precedence, and policy exceptions to ensure fair and equitable application of policies
| 15% | E 1, 2, 3, 5 |
| Project Management/Contribution Leads and actively participates in projects with cross-functional teams as assigned to include: - Developing, maintaining, and coordinating detailed project plans to define roles and assignments, metrics, process documentation, actions and minutes for internal and external stakeholders
- Facilitating/attending project meetings
- Monitors project and audited milestones
- Prepares written reports for internal/external stakeholders documents results, KPIs and quality improvement
- Establishes and maintains effective working relationships with stakeholders managing expectations
- Coordinates and facilities meetings
| 15% | E 2, 3, 4 |
| Benefits Liaison - Administers benefits and wellness plans to include participating in the planning and implementation of employee programs such as open enrollment
- Ensuring ongoing ACA compliance
- Prepares benefits communications to include developing and delivering clear, concise and relevant employee communication regarding benefit and wellness programs and events; developing content for newsletters, email and other benefit communication pieces; and working closely with the communications team to align messaging with the overall employee communication strategy.
| 5% | E 1, 2, 3, 5 |
| Agency/Department Compliance & Continuous Improvement - Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
- Actively contributes to team and individual effectiveness through the following: -
- Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
- Completes all required training in a timely manner.
- Participates in assigned work teams as appropriate.
- May complete periodic metrics, projects, huddle boards and reports as requested.
- Prepares for and actively participates in 1:1 coaching with supervisor
- Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement, and engages in continuous improvement efforts as assigned.
| 20% | E 3, 5 |
| Other duties as assigned | 5% | NE |
Requirements
- Education & Experience
- Any combination that meets the knowledge, skills and abilities (KSA); t ypical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
- Minimum of four years previous experience in human resources, and specifically, employee relations
Licenses & Certifications
None
Knowledge/Understanding
- Knowledge of human resources/personnel principles and practices
- In depth knowledge of employment laws, rules, regulations, policies and procedures pertaining to personnel administration and employee relations, FLSA, FMLA, ADA, HIPAA
Skills
- Excellent verbal, written, and listening communication skills
- Excellent interpersonal skills and demeanor
- Effective organization and time management and project management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
- Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
- Proficient in the use of HRIS applications
Additional Job Demands
- In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- No substantial exposure to adverse environmental conditions (such as in typical office or administrative work).
Selective Preferences
- Bachelor Degree in Business, HR or related field
- Previous experience with LEAN/SIx Sigma
- SPHR, or similar HR certification
Required Skills
- - Knowledge of Google Suite, HR practices and employment laws, conducting ER related investigations, reviewing ER matters, familiarity with FMLA, ADA, etc .
- Must have 4+ years of experience in HR practices/ER investigations.
Preferred Skills
- - bachelor's degree, certifications listed on the job description
- This is a VERY hands-on role, as this employee will be tasked with other administrative duties as necessary as well.
Required Skills
- 4+ Years of experience in HR practices and Employe Relations Investigations
- Google Suite
- HR practices and employment laws, conducting ER related investigations , reviewing ER matters, familiarity with FMLA, ADA, etc.
Preferred Skills
Job Tags
Work experience placement, Local area,