IT Desktop Support Technician Job at Revel Staffing, Cincinnati, OH

bk9GbTMyd2RGSFVxSWorMmFFamMvRStFR0E9PQ==
  • Revel Staffing
  • Cincinnati, OH

Job Description

A defense manufacture is seeking an experienced and motivated IT Desktop Support Technician to provide on-site technical support for enterprise users. This role involves hands-on troubleshooting, system maintenance, and end-user assistance across desktops, laptops, and networked devices in a professional IT environment.

Key Responsibilities:

  • Provide IT infrastructure field support, troubleshooting hardware, software, and operating system issues.

  • Install, configure, and repair desktops, laptops, printers, and other peripheral devices.

  • Support imaging, deployment, and hardware lifecycle management processes.

  • Troubleshoot LAN/WAN, TCP/IP, DNS, DHCP, VPN, and RDP connectivity issues.

  • Deliver “smart hands” support for networking and peripheral hardware such as routers, switches, firewalls, and cabling.

  • Conduct repeat call analysis and implement preventive measures to reduce downtime.

  • Collaborate with remote support teams to resolve escalated incidents quickly.

Qualifications:

  • 2–4 years of experience in IT field support, desktop engineering, or infrastructure services.

  • Strong knowledge of Windows OS, Microsoft Office Suite, and enterprise applications.

  • Familiarity with network fundamentals and hardware diagnostics.

  • Excellent communication, problem-solving, and customer service skills.

  • Associate Degree in Electronics or related field preferred.

  • VantageClear Certification (or equivalent security credential) required.

Job Tags

Full time, Work at office, Remote work,

Similar Jobs

Northstrat

Test & Integration Engineer Job at Northstrat

Northstrat is looking the ideal candidate will perform system testing, author test plans, support test automation activities, and participate in external systems' testing activities that involve Strata products. The candidate will be expected to test multiple products... 

US Foods

Warehouse Order Selector Job at US Foods

 ...CAREER SITE ( Join Our Community of Food People! JOIN OUR WAREHOUSE TEAM! Ready to build a career with a company that's leading the...  ...jacks to charging area Physical Requirements Comfortable working in a multi-temperature environment ranging from -5 degrees to... 

Washington Metropolitan Area Transit Authority

DEPARTMENT ADMINISTRATOR I Job at Washington Metropolitan Area Transit Authority

DEPARTMENT ADMINISTRATOR I Location Maryland : MINIMUM QUALIFICATIONS Education ~ Associate's degree in Business Administration, or a...  ...identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This... 

BrightSpring Health Services

Mental health practitioner Job at BrightSpring Health Services

 ...responsibility for attendance and punctuality Conduct self in professional and ethical manner Cooperates and is willing to assist others, accepts direction Demonstrates productive individual and teamwork behaviors Handles information in a confidential... 

Schulte Staffing Solutions

Tig/Mig Welders Job at Schulte Staffing Solutions

 ...Schulte Staffing Solutions is currently seeking skilled TIG/MIG Welders to join our manufacturing client's team in Georgetown, MA. This is a great opportunity for an experienced welder to work in a precision sheet metal fabrication environment where your craftsmanship...